Printers or multifunctional printers (MFPs) are a familiar fixture in most workplaces. Used routinely every day, on the outside they may not appear to have changed much over the last ten or even twenty years. However, as IT administrators know, on the inside, MFPs have evolved to become sophisticated computer systems, connected to your business network and the Internet. The guide presents a snapshot of office printing behaviour in Europe and offers some easy-to-follow security tips for those responsible for office technology in SMEs. We hope you find it useful and welcome your thoughts or experiences on the biggest hurdles you face in keeping your data secure.