Printer Administration Utility

Sharp's Remote Device Manager (SRDM), formerly known as Printer Administration Utility (PAU), will help you to keep all your networked MFPs and printers running smoothly by giving you a detailed view of the precise status of each and every machine right from your desktop. SRDM runs on your network file server and can be accessed by any client on your network through a standard web browser. This web-based approach means that although you install it just once, you can configure and manage your devices from anywhere on the network.

In addition, SRDM can be easily customised. You can create lists of printers that share specific characteristics and display them by model name, IP address, status, location and more.

New features include 'toner low' and 'toner empty' notification by each colour and/or monochrome level information; device status email alert messages now include the serial number of the device. Other features include the 'Remote Access Interface' that enables support staff to view and control the LCD panel from anywhere on the network, as well as the ability to review service logs and update firmware.

Error-reporting, troubleshooting, maintenance planning, driver installation, printer configuration; SRDM makes everything easier. Uptime is maximised, issues quickly resolved and the number of support calls reduced.